What is Neopay?

Neopay is an account-to-account payment initiation provider.

Need some help?

Was money deducted from your account, but you didn't receive an order confirmation?

We advise you to contact the merchant and provide them with the billing statement or a copy of the payment order to get more information.

Did you try to pay but were unsuccessful?

Please contact our support team for more information.

When you use 12Play, if you consent, your personal data can be obtained and shared with third-party providers so they can verify your identify and proceed with KYC.

For payment initiation and transfers and other payment solutions, we may provide your personal data to third parties, considering the grounds for doing so and ensuring the security of the data that is transferred: to gambling companies, betting companies, gaming companies, and gaming operators which use such data to establish and verify a person's identity.

Other questions?

For any questions you may have, don’t hesitate to contact us.

More about Neopay

Neopay simplifies the way you pay for goods or services online

We provide open banking services to meet the needs of consumers and merchants. We do so as required by the Second Payment Services Directive (PSD2) and supervised by the central bank.

Neopay enables businesses from a variety of industries to accept account-to-account payments directly from banks and other financial institutions.

Neopay is a part of NEO Finance AB

We are part of NEO Finance AB, which is a licensed provider of payment initiation, account information and other payment services. These open banking services are provided under the Neopay brand.

Neopay was the first FinTech in Lithuania to offer secure and immediate account-to-account payments.

Neopay: trusted payment solutions



2 mln

transactions monthly


European countries


financial institutions